FAQ - The Doo Squad

FAQ for Our Dog Poop Removal Service

General Questions

What does your dog poop removal service include?

Our Boise area service includes locating, scooping, and disposing of dog waste from your yard or designated area. We ensure your space is left clean and sanitary.

Do you service all yard sizes?

Yes, we service yards of all sizes in Boise, Garden City, Meridian, Eagle, and Star. Pricing may vary depending on the size and amount of waste.

How often can I schedule your services?

You can schedule services weekly, bi-weekly, or on a one-time basis. Custom schedules are also available.

Service Details

What areas do you serve?

We currently serve Boise, Garden City, Eagle, Meridian, and Star Idaho. If you are outside these areas, please contact us to see if we can accommodate your location.

Do I need to be home during the service?

No, you do not need to be home. We only need access to the area we’ll be servicing. Please ensure gates are unlocked, and pets are secured if necessary.

Can you clean up after multiple dogs?

Absolutely! We specialize in cleaning up after homes with multiple dogs. Additional charges may apply for extra dogs.

Do you work in bad weather?

We work in most weather conditions, but extreme weather may delay service. If this happens, we will notify you and reschedule promptly.

Pricing and Payments

How much does your service cost?

Pricing depends on yard size, frequency of service, and the number of dogs. Please click on the Free Quote button or call us at: 208-575-POOP to get a customized quote today.

Do you offer discounts for regular customers?

Yes, we offer discounts for weekly and bi-weekly service plans. Contact us to learn more about our loyalty discounts.

How do I pay for your services?

We accept online payments. You can pay per visit or set up automatic billing for recurring services. You have direct access to your own client portal to manage your services.

Health and Safety

Is dog poop removal important for health reasons?

Yes, dog waste can carry harmful bacteria and parasites that may affect humans and other animals. Regular cleanup helps maintain a safe and healthy environment.

Do you sanitize your equipment?

Absolutely. All our tools and equipment are thoroughly sanitized after each service to prevent cross-contamination.

Customer Concerns

What if I’m not satisfied with the service?

A15: Customer satisfaction is our priority. If you’re not satisfied, please let us know, and we will make it right.

Do you handle complaints about missed waste?

A16: Yes, if any waste is missed, we will return to address the issue at no additional cost.

Can I reschedule or cancel my appointment?

A17: Yes, you can reschedule or cancel by contacting us at least 24 hours before your scheduled service.

How do I contact you?

A18: You can reach us by phone at (208) 575-POOP, email at Info@TheDooSquad.com, or through our Contact Us Page.

Additional Services

Do you offer commercial or HOA services?

A19: Yes, we provide services for commercial properties, dog parks, and HOAs. Contact us for a custom quote.

Can you clean kennels or dog runs?

A20: Yes, we clean kennels, dog runs, and other pet areas. Let us know your specific needs.

Do you offer any referral bonuses?

A21: Yes, refer a friend, and both you and your friend will receive a discount on your next service. Contact us for more details.